By Car:Crescent Road Car Park (CF83 1AB)The Twyn Car Park (CF83 1JL)Caerphilly Train Station Car Park (CF83 1JU)By Train: Caerphilly or Aber Train Station. For details, visit TfW Rail Services.By Bus: For bus routes and schedules, visit Traveline Cymru.

FRequently Asked Questions

Q: What are your opening hours?

Weekdays: 4 PM – 9 PMWeekends & School Holidays: 11 AM – 9 PM22nd Dec to 4th Jan: 11 AM – 9 PM (Daily)CLOSED – Christmas Day

Q: Is there an entry fee?

No, entry to the main event area is FREE!

Q: What payment methods do you accept?

We accept cash, card, and contactless payments.

Q: What proof is needed for carer tickets?

We accept:Attendance Allowance LetterCarers’ Allowance LetterDisability Living Allowance (DLA) LetterPersonal Independence Payment (PIP) Letter

Q: What’s the minimum age for ice skating?

Skaters must be 3 years or older to Ice Skate.

Frequently Asked Questions

Where are you located?

We are located at Crescent Road, Caerphilly, CF83 1AB.

When are you open?

From Thursday 20th November 2025, to Sunday, 4th January 2026

What are your opening hours?

Weekdays: 4 PM – 9 PM

Weekends & School Holidays: 11 AM – 9 PM

22nd Dec to 4th Jan: 11 AM – 9 PM (Daily)

CLOSED – Christmas Day

Is there an entry fee?

No, entry to the main event area is FREE!

Do I need to book in advance?

No, you can pay on the day or book online for ice skating or the Ferris wheel.

Can I hire the ice rink for an event?

Yes! We offer private bookings. Contact us with your event details for more information.

What payment methods do you accept?

We accept cash, card, and contactless payments.

Is the event accessible for disabled visitors?

Yes, we offer full disabled access, including wheelchair and scooter access, plus a disabled toilet.

What proof is needed for carer tickets?

We accept:

Attendance Allowance Letter
Carers’ Allowance Letter
Disability Living Allowance (DLA) Letter
Personal Independence Payment (PIP) Letter

What’s the minimum age for ice skating?

Skaters must be 3 years or older to Ice Skate.

Do under 16's need an adult with them on the ice?

Yes, an adult or responsible person (Over 18) must be present on the ice with anyone under the age of 16.

How do I book a skating aid?

Skating aids cost £5 and can be booked on the day at the white token booth. Arrive 20 minutes before your session to book.

Will skating go ahead if it rains?

Yes, the rink is covered, so skating can continue even in wet weather.

Is there a fee for spectators?

No, spectating is free.

How long is a skate session?

Each session lasts 45 minutes.

What rides are available for children?

We have:

Toy set roundabout
Runaway train
Bungee trampolines
Ice mountain
Jets

Do you have thrilling rides?

Yes, we offer thrilling rides, family rides, and rides for kids of all ages.

Is there a licensed bar?

Yes, we have an Alpine Bar. ID may be required if you look under 21.

Is there a warm area to sit?

Yes, our bar area is warm and cosy.

What other activities are available?

We have rides, games, and a Santa sled for all ages.

How much are ride tokens?

Each token costs £1.

Are dogs allowed?

Yes, as long as they are friendly, kept on a lead, and any mess is cleaned up.

How do I get there?

By Car:
- Crescent Road Car Park (CF83 1AB)
- The Twyn Car Park (CF83 1JL)
- Caerphilly Train Station Car Park (CF83 1JU)
By Train: Caerphilly or Aber Train Station. For details, visit TfW Rail Services.
By Bus: For bus routes and schedules, visit Traveline Cymru.

FRequently Asked Questions

Frequently Asked Questions

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